CRU-DataPort™ Technical Support
Frequently Asked Questions
For the answers to frequently asked questions, please visit our FAQ page. You may be able to find your solution there.
Request Technical Support
For technical support, please complete a Technical Support Request Form.
Product Manuals
DataPort V and V plus User's Manual.
Warranty Information
Limited Product Warranty
CRU-DataPort warrants the DataPort V and V plus to be free of significant defects in material and workmanship for a period of ten (10) years from the original date of purchase. CRU-DataPort’s warranty is nontransferable and is limited to the original purchaser.
Product Remedies
CRU-DataPort’s entire liability and the original purchaser’s exclusive remedy for any breach of warranty shall be, at CRU-DataPort’s option, either (a) return of the price paid, or (b) repair or replacement of the hardware, provided that the hardware is returned to CRU-DataPort with a copy of the sales receipt or applicable documentation. Any replacement hardware will be warranted for the remainder of the original warranty period.
These remedies are void if the hardware fails because of accident, abuse, misapplication, or modification (this will be determined by CRU-DataPort).
Limitation of Liability
The warranties set forth in this agreement replace all other warranties. CRU-DataPort expressly disclaims all other warranties, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose and noninfringement of third-party rights with respect to the documentation and hardware. No CRU-DataPort dealer, agent or employee is authorized to make any modification, extension, or addition to this warranty. In no event will CRU-DataPort or its suppliers be liable for any costs of procurement of substitute products or services, lost profits, loss of information or data, computer malfunction, or any other special, indirect, consequential, or incidental damages arising in any way out of the sale of, use of, or inability to use any CRU-DataPort product or service, even if CRU-DataPort has been advised of the possibility of such damages. In no case shall CRU-DataPort’s liability exceed the actual money paid for the products at issue.
CRU-DataPort reserves the right to make modifications and additions to this product without notice or taking on additional liability.
About CRU-DataPort
Founded in 1986 and based in Vancouver, Washington, CRU-DataPort develops and markets computer data security and storage devices. The company’s DataPort brand of removable storage modules, with over 2,000,000 units installed in computers worldwide, has become the de facto standard for Data Security, and the recognized name when it comes to removable storage modules for government, education and corporate IT departments. DataPorts are rated for 25,000 insertions and include fans to protect your disk drive. They are also backed by the industry’s leading ten-year warranty.
CRU-DataPort products are available through major distributors, OEMs, VARs, and a host of resellers and systems integrators throughout the world. For more information about CRU-DataPort, visit our website at www.CRU-DataPort.com.
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