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CRU's entire liability and the original purchaser's exclusive remedy
for any breach of warranty, shall be, at CRU's option, either (a) return
of the price paid or (b) repair or replacement of the hardware, provided
that the hardware is returned to CRU, with a copy of the sales receipt
or applicable documentation. Any replacement hardware will be warranted
for the remainder of the original warranty period. These remedies are
void if failure of the hardware has resulted from accident, abuse, misapplication
or modification. (This will be determined by CRU-DataPort)
Limitation of Liability:
The warranties set forth in this agreement replace all other warranties.
CRU expressly disclaims all other warranties, including but not limited
to, the implied warranties of merchantability and fitness for a particular
purpose and noninfringement of third-party rights with respect to the
documentation and hardware. No CRU dealer, agent or employee is authorized
to make any modification, extension, or addition to this warranty. In
no event will CRU or its suppliers be liable for any costs of procurement
of substitute products or services, lost profits, loss of information
or data, computer malfunction, or any other special, indirect, consequential,
or incidental damages arising in any way out of the sale of, use of,
or inability to use any CRU product or service, even if CRU has been
advised of the possibility of such damages. In no case shall CRU's liability
exceed the actual money paid for the products at issue.
CRU reserves the right to make modifications and additions to this
product without notice or taking on additional liability.
Material Return:
Any product being returned to CRU, either by a distributor, dealer
or an end user, for repair or replacement must be accompanied by a Return
Material Authorization (RMA) number, which must be obtained by contacting
CRU's Customer Service Department at 800-260-9800.
Please have these items available when requesting an RMA: CRU Part
Number(s), and your return "Ship To" Address.
IMPORTANT:
Returned material must be properly packed to avoid in-transit damage.
Damage to CRU products due to improper packaging will not be covered
by this warranty.
Product return packages must be labeled on the outside of the box as
follows:
CRU-DataPort
RMA Dept./RMA #XXXX
1000 SE Tech Center Drive, Suite 160
Vancouver, WA 98683
CRU will apply its warranty policy and issue RMA numbers based on a
review of the specific circumstances of each request.
CRU will, at its sole discretion, determine if a product is valid for
return to CRU or if another remedy is applicable. Actual credit or refund
for any item returned to CRU will only be applied once the item has
been received by CRU and approved to adhere to CRU's Warranty and RMA
policies.
RMA product(s) sent to CRU must be received within 30 days of the original
RMA issue date. All products on each RMA must be shipped together.
Prior to returning defective product(s), contact a CRU Technical Support
Specialist for problem analysis and replacement approval at 800-260-9800 ext.4.
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